Knowledge Base


Does ShopBox handle delivery of orders to my customers?

No, ShopBox does not handle delivery of orders. ShopBox is, however, in partnership with shipping agents who have provided exclusive shipping rates to ShopBox merchants. Merchants would have their own contracts with the shipper and be in direct contact with them. The rates, depending on your location, would then be entered into the shipping module of the merchant dashboard.

Alternatively, merchants could handle their own shipping and set their own delivery rates accordingly. The correct shipping rate would appear on the customer's checkout page after factoring for the customer's location and weight/price of the order.


Merchant FAQ